Customer Service Representative Job in North Nazimabad at Fahad Tutors Academy

Customer Service Representative at Fahad Tutors Academy

Fahad Tutors Academy is seeking a dedicated and enthusiastic Customer Service Representative to join our team in North Nazimabad, Karachi. In this role, you will play a vital part in facilitating communication between tutors and parents, ensuring a seamless experience for all parties involved.

Position Overview

The Customer Service Representative will be responsible for handling inquiries, resolving issues, and providing exceptional support to our clients. This is a full-time position with working hours from 10 AM to 7 PM.

Eligibility Requirements

• Minimum of 6 months experience in customer service or a related field.
• Fluency in English is preferred.
• Exceptional communication skills.
• Ability to thrive in a fast-paced environment.
• Intermediate or O/A Levels education preferred.
• Preference will be given to candidates residing nearby.

Responsibilities

• Facilitate communication between tutors and parents.
• Handle customer inquiries and provide timely responses.
• Resolve issues and ensure customer satisfaction.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service delivery.

Skills Required

• Client Interaction
• Customer Service
• Fluency in English
• Team Collaboration

Application Procedure

If you meet the qualifications and are enthusiastic about providing top-notch customer service, we encourage you to apply. For more details and to apply, visit the official application channel provided with this vacancy.

Location

This position is based at Office 335, 3rd Floor, Bhayani Shopping Center, Block M, North Nazimabad, Karachi.