Customer Representative Officer Job in Ferozepur Road at Charcoal

Join Charcoal as a Customer Representative Officer (CRO) and play a vital role in assisting customers with their queries while ensuring a smooth customer experience. Located at the Head Office near Pak Arab Society on Ferozepur Road, Lahore, this position is ideal for individuals looking to make a significant impact in the fashion industry.

Key Responsibilities

• Assist customers with product and order queries.
• Guide customers through the order processes.
• Coordinate with TCS and follow up on shipments.
• Share shipper advice to ensure timely deliveries.
• Maintain a smooth customer experience and satisfaction.

Eligibility

To be considered for the role, candidates should have:

• 1-2 years of relevant experience in the fashion industry.

Skills Required

• Strong communication and coordination skills.
• Customer-focused mindset.

Application Procedure

Interested candidates should send their CV with the subject line: Application for CRO.

Important Terms & Conditions

This position is specifically for male candidates.