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Senior Relationship Manager Job at National Bank of Pakistan
Position Overview
Job Description
Job Overview
National Bank of Pakistan is seeking a Relationship Manager for its Retail Banking sector with a focus on sales and customer relationship management. The ideal candidate will have a strong background in banking sales and a proven track record of achieving sales targets.
Vacancy Details
Position / Job Title
Relationship Manager (OG-III)
Reporting to
Team Leader
Educational / Professional Qualification
- Minimum Graduation or equivalent from a local or international university / college / Institute recognized by the HEC of Pakistan
Experience
- Minimum 1 year of banking sales experience in financial products
Other Skills / Expertise / Knowledge Required
- Sales management and good interpersonal skills
- Ability to work in field-based sales environment with frequent market visits
- Target-oriented, self-motivated, and performance-driven mindset
- Geographical knowledge of the place of posting
- Knowledge of banking and products
- Strong oral and written communication skills with proficiency in Windows & MS Office
Outline of Main Duties / Responsibilities
- To achieve assigned monthly, quarterly, and annual sales targets in account opening, deposit growth, and consumer financing
- To conduct daily customer/market visits, both for new to bank and existing customers as assigned (Conventional & Islamic Banking)
- To achieve assigned deposit targets through new to bank & existing customers to manage and grow deposit portfolio assigned by the management (Conventional & Islamic Banking)
- To handle liability portfolio with proven understanding of customer behavior, balance movements and seasonal trends
- To actively identify attrition risks within the portfolio and take corrective actions as assigned
- To achieve cross-sell targets of banking products i.e. consumer assets & insurance products as assigned (Conventional & Islamic Banking)
- To maintain high service quality standards while interacting with the customers for business retention (Conventional & Islamic Banking)
- To resolve customer queries / issues in amicable, efficient and resourceful manner, ATM and deepening of tail accounts (Conventional & Islamic Banking)
- To take part in periodic mass Customer Contact Drives / Market Storming activities or other similar propositions
- To maintain various MIS / business reports related to portfolio, as per the requirements of management
- To ensure compliance with Banking Laws, instructions, regulations and procedures
- To ensure Audit requirements and observations related to business are addressed (both internal and external) and implement measures to minimize and curtail recurrence. Also ensure that shariah compliant environment is maintained at Islamic Banking windows within the Region
- To ensure all processes are completed within the specified TAT
- To ensure all SOPs are followed as per policies and procedure of the Bank
- To perform any other assignment as assigned by the supervisor(s)
Place of Posting
Gujranwala, Muridke, Wazirabad, Jamke Chatha, Mandi Bahauddin, Lalamusa, Dinga, Pasru, Shakargarh, Zafarwal, Daska, Muzaffargarh, Okara, Bahawalnagar, Vehari, Chishtian, Kamalia, Khushab, Mianwali, Sargodha, Bhera, Kot Momin, Sahiwal
Important Terms & Conditions
- Only shortlisted candidates strictly meeting the above-mentioned basic eligibility criteria will be invited for test and / or panel interview(s).
- The employment will be on contractual basis, for three years which may be renewed at the discretion of the Management.
- Selected candidates will be offered a compensation package and other benefits as per Bank’s policy / rules.
- Applications received after due date will not be considered in any case.
- No TA / DA will be admissible for test / interview.
- National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of gender, religion, or disability.
How to Apply
Interested candidates may visit the website and apply online within 10 working days from the date of publication of this advertisement as per given instructions.
Original Advertisement Text
02 Position / Job Title Relationship Manager (OG-III)
Reporting to Team Leader
Educational / Professional Qualification
- Minimum Graduation or equivalent from a local or international university / college / Institute recognized by the HEC of Pakistan
Experience
- Minimum 1 year of banking sales experience in financial products
Other Skills / Expertise / Knowledge Required
- Sales management and good interpersonal skills
- Ability to work in field-based sales environment with frequent market visit
- Target-oriented, self-motivated, and performance-driven mindset
- Geographical knowledge of the place of posting
- Knowledge of banking and products
- Strong oral and written communication skills with proficiency in Windows & MS Office
Outline of Main Duties / Responsibilities
- To achieve assigned monthly, quarterly, and annual sales targets in account opening, deposit growth, and consumer financing
- To conduct daily customer/market visits, both for new to bank and existing customers as assigned (Conventional & Islamic Banking)
- To achieve assigned deposit targets through new to bank & existing customers to manage and grow deposit portfolio assigned by the management (Conventional & Islamic Banking)
- To handle liability portfolio with proven understanding of customer behavior, balance movements and seasonal trends
- To actively identify attrition risks within the portfolio and take corrective actions as assigned
- To achieve cross-sell targets of banking products i.e. consumer assets & insurance products as assigned (Conventional & Islamic Banking)
- To maintain high service quality standards while interacting with the customers for business retention (Conventional & Islamic Banking)
- To resolve customer queries / issues in amicable, efficient and resourceful manner, ATM and deepening of tail accounts (Conventional & Islamic Banking)
- To take part in periodic mass Customer Contact Drives / Market Storming activities or other similar propositions
- To maintain various MIS / business reports related to portfolio, as per the requirements of management
- To ensure compliance with Banking Laws, instructions, regulations and procedures
- To ensure Audit requirements and observations related to business are addressed (both internal and external) and implement measures to minimize and curtail recurrence. Also ensure that shariah compliant environment is maintained at Islamic Banking windows within the Region
- To ensure all processes are completed within the specified TAT
- To ensure all SOPs are followed as per policies and procedure of the Bank
- To perform any other assignment as assigned by the supervisor(s)
Place of Posting Gujranwala, Muridke, Wazirabad, Jamke Chatha, Mandi Bahauddin, Lalamusa, Dinga, Pasru, Shakargarh, Zafarwal, Daska, Muzaffargarh, Okara, Bahawalnagar, Vehari, Chishtian, Kamalia, Khushab, Mianwali, Sargodha, Bhera, Kot Momin, Sahiwal